With AI being prominent in debate in the workplace, it is important to understand the meaning of AI and how it could impact our work environment. Company secretaries fulfil a vital role within an entity as the trusted adviser to the board, and AI will likely be seen to enhance the company secretary’s functions to allow more time to focus on complex issues and tasks.

This guide is the outcome of a project undertaken by the Institute of Chartered Secretaries and Administrators (ICSA) Thought Leadership Committee in collaboration with CSSA and other ICSA divisions to develop a comparative analysis of global best practices in minute taking following an earlier ICSA research into the topic, and to identify practical suggestions for the minute taker. The aim is to provide global guidance on good practice, to reflect the reality of modern market practice on a cross-sectoral and cross-cultural basis.