Terms & Conditions

Website Terms & Conditions (Terms of Use)

  1. Introduction and acceptance

These terms and conditions (“Terms”) govern your access to and use of the website located at https://www.cgiglobal.org  and any related pages (the “Site”).
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

  1. About Us and How to Contact Us

The Site is operated by The Chartered Governance Institute (“CGI Global”, “we”, “us”, “our”), a body incorporated in England and Wales by Royal Charter number RC000248.
Registered office: Saffron House, 6–10 Kirby Street, London EC1N 8TS, United Kingdom.
VAT number: GB 761 2079 41.
You can contact us at support@cgiglobal.org  or by post to the registered office above.

  1. Other Terms That Apply to You

These Terms refer to the following additional documents, which also apply to your use of the Site:

If there is any inconsistency between these Terms and the documents above, these Terms will prevail to the extent of the inconsistency for your use of the Site.

If you register for or attend any CGI Global event, our Events Terms & Conditions and Events Cancellation Policy will also apply.

  1. Your Use of the Site

You must use the Site only for lawful purposes. You must not:

  • breach any applicable law or regulation;
  • infringe any intellectual property or other proprietary rights;
  • upload, transmit or distribute any material that is defamatory, obscene, offensive, abusive, hateful, deceptive or otherwise objectionable;
  • attempt to gain unauthorised access to any part of the Site, our systems or networks, or introduce viruses, malware, or other harmful code;
  • use the Site to send unsolicited communications or for any commercial purpose without our prior written consent;
  • interfere with or disrupt the operation of the Site or any networks used to make the Site available.
  1. Accounts (If Applicable)

If you create an account, you must provide accurate and complete information and keep it updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorised use or security breach.

  1. Intellectual Property Rights

All content on the Site, including text, graphics, logos, images, video, audio, software and the arrangement thereof, is owned by or licensed to CGI Global and is protected by copyright, trade mark and other intellectual property laws.

You may view, download, and print single copies of pages strictly for your personal, non‑commercial use, provided you do not remove or alter any copyright or proprietary notices.

Except as expressly permitted in clause 6.2, you may not copy, reproduce, modify, adapt, publish, distribute, transmit, display, sell, license or otherwise exploit any content from the Site without our prior written consent.

“The Chartered Governance Institute”, “CGI Global” and associated logos are trade names and/or trade marks of The Chartered Governance Institute. You may not use them without our consent.

  1. User Contributions and Submissions

If you submit, upload or otherwise provide content to the Site (“User Content”), you:

  • warrant that you have all necessary rights to do so and that the User Content does not infringe any third‑party rights; and
  • grant us a non‑exclusive, worldwide, royalty‑free licence to use, reproduce, adapt, publish and display the User Content on the Site for the purposes for which it was submitted.

We may remove any User Content that, in our reasonable opinion, violates these Terms.

  1. Information on the Site (No Advice)

We aim to keep information on the Site accurate and up to date, but it is provided for general information only and is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of content on the Site.

We do not guarantee that the Site, or any content on it, will always be available, uninterrupted or error‑free.

  1. Third‑Party Links and Resources

The Site may contain links to third‑party websites and resources. These links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

  1. Privacy and Cookies

For information on how we collect and process personal data, please see our Privacy Notice at https://www.cgiglobal.org/privacy-notice

For information on our use of cookies and similar technologies, please see our Cookie Policy at https://www.cgiglobal.org/cookie-policy . Any consent for non‑essential cookies is obtained via our cookie management tool, as described in that policy.

  1. Accessibility

We are committed to making the Site accessible to as many users as possible and aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 AA (or later) wherever reasonable.

If you experience difficulty accessing any part of the Site or require information in an alternative format, please contact support@cgiglobal.org

  1. Our Liability to You

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

To the fullest extent permitted by law, we exclude all conditions, warranties and representations, whether express or implied, that may apply to the Site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, the Site; or
  • use of or reliance on any content displayed on the Site.

In particular, we will not be liable for: loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

  1. Events Outside Our Control

We will not be liable for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an event or circumstance beyond our reasonable control.

  1. Changes to the Site and to These Terms

We may update and change the Site from time to time to reflect changes to our services, users’ needs and organisational priorities.

We may amend these Terms from time to time. The updated Terms will be effective when posted on this page with a revised “Effective date”. Your continued use of the Site means you accept the updated Terms.

  1. Complaints

If you have a concern or complaint about the Site, please contact support@cgiglobal.org  so that we can attempt to resolve it informally.

  1. Governing Law and Jurisdiction

These Terms, their subject matter and formation are governed by the laws of England and Wales.

You and we agree that the courts of England and Wales shall have exclusive jurisdiction in relation to any dispute or claim arising out of or in connection with these Terms or the Site.

  1. General

If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision shall be deemed deleted and the remainder shall continue in effect.

No failure or delay by us to exercise any right or remedy provided under these Terms or by law shall constitute a waiver of that or any other right or remedy.

You may not assign, transfer or sub‑contract any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations on notice to you.

These Terms and the documents referred to in clause 3 constitute the entire agreement between you and us in relation to your use of the Site and supersede all prior understandings, agreements or arrangements relating to such use.

A person who is not a party to these Terms has no right to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.

  1. Contact Details

Questions, comments and requests regarding these Terms should be addressed to support@cgiglobal.org  or by post to our registered office set out in section 2.

Effective date: 1 December 2025